Online complaint form

We've tried to make it as easy as possible.

How to make a complaint

Complainant’s personal details

If you are making this complaint you are the 'complainant'.

You must fill in all the information on this form or else the processing of your complaint may be delayed.

Before you start

Complainant’s personal details

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Why do we need this information?

If we do not receive proof of consent or an explanation, we will probably not be able to deal with the complaint.

Need help?

Call us on 0818 600 800 if you need help filling out the complaint form. Caseworkers are available on the phone every weekday morning. At other times, you can leave a message requesting a call back, or an appointment with a caseworker.

Let us keep in contact

We will need to be able to contact you while we are dealing with your complaint. So please let us know, by e-mailing complaints@gsoc.ie, if your contact details change.

Representative’s personal details

Do you require a representative?
A Representative

If you are making this complaint on behalf of another person or a company, you will need to provide the consent of the person or a director of the company you are representing.

Under 18 Years Of Age

If you are under 18 years of age, you can make a complaint yourself or another person can make this complaint for you.

If you ask another person to make this complaint for you, you will need to provide them with consent to make your complaint.

The representative must fill in all the information on this form. If they do not fill in all the information we need, it may delay processing your complaint or will lead to no further action by GSOC.

Representative’s personal details
What is your relationship to the complainant?
Representative’s personal details

If you wish the Garda Ombudsman to correspond with you at a different address to that provided for the complainant, please tick relevant box.

Address

Why do we need this information?

We will need to be able to contact you while we are dealing with your complaint. So please let us know, by e-mailing complaints@gsoc.ie, if your contact details change.

The complaint

The complaint

Late Submission Details

Representative’s personal details

Max 200 words.

For example, their:

  • name
  • shoulder number
  • station
  • car
  • car registration number
The complaint

For example, what did they:

  • say?
  • do?
  • not do?

This should be a brief account of the incident.

Max 200 words.

Max 200 words.

Are there any witnesses to the incident?

Max 200 words.

Is there any other evidence?

The complaint

For example:

  • CCTV or other video footage
  • documents

Max 200 words.

Did you have any injuries or need medical treatment following the incident?

The complaint

Please, do not submit any medical reports or photos of the injury with this form. If required, we will ask you for these.

Max 200 words.

Child protection and welfare obligation of GSOC *

Child protection and welfare obligation of GSOC *

The welfare of a child is paramount. If the Garda Ombudsman has any concerns regarding the protection or welfare of a child, it has an obligation to share this information with TUSLA, the Child and Family Agency. Insofar as possible, we will discuss this with you first. Further information on Children First Legislation and TUSLA is available at www.TUSLA.ie.

Section 110 Garda Síochána Act, 2005 *

Section 110 Garda Síochána Act, 2005 *

It is a criminal offence to knowingly supply "false or misleading information" to GSOC. You may be prosecuted if it appears that you have done this. This could result in a fine and/or a prison sentence.

In summary, the information you give must be truthful and not seek to mislead GSOC in any complaint or investigation. If you give false or misleading information, you may have to pay a fine of up to €2,500 or be imprisoned for up to 6 months, or both.

Please tick the box below to show that you have read the above and understand it.

Use of your information *

Use of your information *

Your information may be disclosed to third parties such as the Garda Síochána to enable us to effectively investigate complaints or where we are legally obliged to do so. This is to ensure an effective investigation of your complaint.

Where it is necessary and proportionate to do so, we may share information with other parties in any related criminal or civil proceedings. In relation to a criminal prosecution, this includes sharing information with the Director of Public Prosecutions who may then share this information with other parties like a witness or others identified in your complaint. For information visit Non-Party Disclosure.

In a related civil proceeding, this includes sharing information with other parties as may be necessitated by law including by a Court of Law.

For further information please follow these links to our data protection policy and privacy and cookie policy or email data.protection@gsoc.ie.




Before you start

Associated Downloads

Title Size Type Last Updated

Downloadable Complaint Form

 		85.07 KB pdf 21 Jul 2022

Foirm Ghearáin

 		249.11 KB pdf 21 Jul 2022