Submit a complaint


If you are directly affected by what you believe is misbehaviour of a member of the Garda Síochána, you can complain to the Garda Ombudsman.

Before you start, answer three questions to find out if GSOC is likely to be able to deal with your complaint.


About You

Is this complaint being made on behalf of a third party?

If you are making a complaint on behalf of another person (such as a family member, friend or vulnerable person), you will need to print the consent form and ask them to sign it. Please send the signed form to the Garda Ombudsman by post, or scan it and send it as an e-mail attachment to complaints@gsoc.ie. If the person is unable to give their consent, because of age, or a mental or physical condition, please send us some documentation which explains that instead.

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Why do we need this information?

If we do not receive proof of consent or an explanation, we will probably not be able to deal with the complaint.

Personal Details

Address

Need help?

Call us on 1890 600 800 if you need help filling out the complaint form. Caseworkers are available on the phone every weekday morning. At other times, you can leave a message requesting a call back, or an appointment with a caseworker.


Let us keep in contact

We will need to be able to contact you while we are dealing with your complaint. So please let us know, by e-mailing complaints@gsoc.ie, if your contact details change.

Personal Details

If you are making a complaint on behalf of someone else, please enter your own details, as the person’s representative, here.

Address

If you wish the Garda Ombudsman to correspond with you at a different address to that provided above please tick relevant box.

Address

Why do we need this information?

We will need to be able to contact you while we are dealing with your complaint. So please let us know, by e-mailing complaints@gsoc.ie, if your contact details change.

The legal time limit to make a complaint is up to one year after the incident you are complaining about.

Max 4000 characters.

Why do we need this information?

The Garda Ombudsman can deal with a complaint made outside the time limit if there is a good reason for the delay in making the complaint (for example, if information leading you to complain only came to light recently).

Incident Details

What information will help identify a garda?

Information such as their name, shoulder number, station, description, car registration.

Max 4000 characters.

Max 4000 characters.

Max 4000 characters.

More than one garda?

If your complaint relates to more than one garda, please be clear about the behaviour complained of in relation to each one.

What counts as evidence?

Examples are CCTV or other video showing the incident, witness statements, medical records, or other documentation which supports your allegations.

Max 4000 characters.

What information will we need?

We will need to gather evidence to support your statement, for example photos of any injuries, or medical records from your doctor or hospital. We will ask for your written permission to access your medical records.

Previous complaint made at a Garda Station (if relevant)

Max 100 characters.

Max 100 characters.

Why do we need this information?

If you have already tried to have this issue dealt with by the Garda Síochána themselves, we will ask them about any actions taken to try to resolve it.

False or Misleading Information

It is a criminal offence to knowingly supply "false or misleading information" to GSOC. You may be prosecuted if it appears that you have done this. This could result in a fine and/or a prison sentence. Please tick the box to show that you have read the above and understand it.*

Use of Information

We must notify the Garda Síochána about all complaints received, by law. If your complaint is investigated, Garda Headquarters and gardaí complained of may be given any of the information submitted here, in the course of the investigation.

Subject to Data Protection rules, there is also a possibility that information gathered by GSOC may be given to third parties, for use in other criminal or civil proceedings.

Please tick the box to show that you have read the above and understand it.*