How we deal with complaints


 

If your complaint is admissible, it will be dealt with in one of the following ways:

  • Mediation or informal resolution
  • Garda investigation into complaints that appear to involve disciplinary matters, with reporting to the Garda Ombudsman
  • Garda investigation into complaints that appear to involve disciplinary matters, supervised by the Garda Ombudsman
  • Garda Ombudsman investigation into complaints that do not appear to involve criminal offences
  • Garda Ombudsman investigation into complaints that appear to involve criminal offences