Will GSOC send my complaint back to the Garda Síochána?


Complaints involving criminal matters are dealt with by a GSOC officer. If it's about a possible breach of Garda discipline, then it will likely be dealt with by a senior Garda officer on our behalf. Sometimes GSOC supervise these investigations. If it's about a possible breach of Garda discipline, and it's deemed suitable, you may have the option of having the matter resolved through Local Intervention. If you agree to this your complaint will be sent to a Garda Inspector.
  • What should I expect if I am involved in a matter referred to GSOC?

    If you are involved in a matter which is referred to GSOC, you will most likely be aware of this fact at the time. Otherwise you may find out when you are contacted by a GSOC investigator working on the case and asked to assist in establishing the facts. Read More
  • Can GSOC get a Fixed Charge Penalty Notice cancelled?

    No. You need to contact the FCPN office to appeal an FCPN which you believe is unjustified. Read More
  • Can GSOC have my car released?

    Cars can only be released on payment of the relevant fine. Depending on who issued the fine, there are different appeals processes in place to try to get your money back if you believe the fine was unjustified. Read More
  • How is Informal Resolution done?

    It is a means of resolving situations more quickly and effectively and without the need for a formal investigation under the Discipline Regulations. Time taken to close these cases is about one-third of the time taken to close formal disciplinary investigations. Read More
  • Can I make a complaint about a GSOC staff member?

    Yes. We have a complaints process, whereby complaints about our staff are handled in line with the Civil Service Code of Standards and Behaviour. This Code sets out the standards required by all civil servants, including GSOC staff. Read More
  • What information can GSOC disclose about its investigations

    In deciding what and to whom certain information is disclosed, GSOC must balance its confidentiality and privacy obligations with its duty to be transparent and open in its work. People directly involved in GSOC investigations—including the people who make complaints and the gardaí who are the subject of investigations—have a legal right to be kept informed of the progress of the investigation which relates to them (click below for more information). Read More