Can I make a complaint about a GSOC staff member?


Yes. We have a complaints process, whereby complaints about our staff are handled in line with the Civil Service Code of Standards and Behaviour. This Code sets out the standards required by all civil servants, including GSOC staff.

GSOC is governed by the Civil Service Code of Standards and Behaviour.

Based on the above, GSOC has an established Complaints Process, through which complaints about GSOC staff are handled. As per the Code, the Complaints Process provides for the management of conduct of GSOC staff (including dealing with complaints about conduct of staff) to be undertaken by line managers, including disciplinary action if required.

In relation to the conduct of a Designated Officer in the context of a criminal investigation, the Minister for Justice and Equality has the power, under section 109 of the Garda Síochána Act 2005, to “request the Chief Justice to invite a judge to inquire into the conduct of a Designated Officer in performing functions under section 98 or 99….” The Act provides that “On completing the inquiry, the appointed judge shall report its results to the Minister who shall forward a copy of the report to the Ombudsman Commission for such action as it considers appropriate in the circumstances”.

  • Can I make a complaint to GSOC about garda misconduct myself?

    Under the Garda Síochána Act, 2005, a Garda member cannot make a complaint about Garda behaviour in the same way that a member of the public can. However, under the Protected Disclosures Act, 2014, gardaí and others working for the Garda Síochána may now confidentially disclose allegations of wrongdoings within the Garda Síochána, to a member of the Ombudsman Commission. Find out more information by clicking the Protected disclosures link on the right hand side of the page. Read More
  • Will GSOC send my complaint back to the Garda Síochána?

    Complaints involving criminal matters are dealt with by a GSOC officer. If it's about a possible breach of Garda discipline, then it will likely be dealt with by a senior Garda officer on our behalf. Sometimes GSOC supervise these investigations. If it's about a possible breach of Garda discipline, and it's deemed suitable, you may have the option of having the matter resolved through Local Intervention. If you agree to this your complaint will be sent to a Garda Inspector. Read More
  • How is Local Intervention done?

    The Local Intervention process is aimed at resolving certain service-level types of complaints against members of the Garda Síochána at a local level without the need for the matter to enter a formal complaints process. Read More
  • If a matter is referred to GSOC, does An Garda Síochána have no further involvement in its i

    Chapter 4 and Appendices A and B of the Protocols between the two organisations are about investigations that coincide. Where a referral is made to GSOC by An Garda Síochána, GSOC has a responsibility to investigate the matter, and this may include investigation of civilian behaviour as well as garda behaviour. Read More
  • What are my rights and obligations if a complaint is made against me?

    Your rights and obligations depend on the nature of the complaint and the way that it is investigated, or dealt with. Read More
  • Will the garda/ the Garda Síochána find out that I complained about them?

    If your complaint is investigated, Garda Headquarters and gardaí involved may be given any information on your complaint form (including your name), in the course of the investigation. If your complaint cannot be dealt with by GSOC however, they will be notified that a complaint was made and the nature of it, but will not be given the details (including your name). Read More