Can I make a complaint about a GSOC staff member?


Yes. We have a complaints process, whereby complaints about our staff are handled in line with the Civil Service Code of Standards and Behaviour. This Code sets out the standards required by all civil servants, including GSOC staff.

GSOC is governed by the Civil Service Code of Standards and Behaviour.

Based on the above, GSOC has an established Complaints Process, through which complaints about GSOC staff are handled. As per the Code, the Complaints Process provides for the management of conduct of GSOC staff (including dealing with complaints about conduct of staff) to be undertaken by line managers, including disciplinary action if required.

In relation to the conduct of a Designated Officer in the context of a criminal investigation, the Minister for Justice and Equality has the power, under section 109 of the Garda Síochána Act 2005, to “request the Chief Justice to invite a judge to inquire into the conduct of a Designated Officer in performing functions under section 98 or 99….” The Act provides that “On completing the inquiry, the appointed judge shall report its results to the Minister who shall forward a copy of the report to the Ombudsman Commission for such action as it considers appropriate in the circumstances”.

  • Can I make a complaint to GSOC about garda misconduct myself?

    Under the Garda Síochána Act 2005, a Garda member cannot make a complaint about Garda behaviour in the same way that a member of the public can. However, under the Protected Disclosures Act 2014, gardaí and others working for the Garda Síochána may now confidentially disclose allegations of wrongdoings within the Garda Síochána, to a member of the Ombudsman Commission. Find out more by clicking on Protected Disclosures. Read More
  • Can GSOC get a Fixed Charge Penalty Notice cancelled?

    No. You need to contact the FCPN office to appeal an FCPN which you believe is unjustified. Read More
  • How will I be notified of a complaint made against me?

    Depending on whether the complaint is admissible or inadmissible, and depending on how it is to be dealt with if it is admissible, there are different notification processes set out in the Act. Read More
  • What does GSOC do about false or misleading information?

    Section 110 of the Act provides for penalties by way of fine and/or imprisonment for any person who knowingly gives information that is false or misleading to the Garda Ombudsman. Where we believe that there is sufficient evidence that such an offence has been committed, we send a file to the DPP. Read More
  • Will the garda/ the Garda Síochána find out that I complained about them?

    If your complaint is investigated, Garda Headquarters and gardaí involved may be given any information on your complaint form (including your name), in the course of the investigation. If your complaint cannot be dealt with by GSOC however, they will be notified that a complaint was made and the nature of it, but will not be given the details (including your name). Read More
  • Can GSOC prosecute or impose penalties or sanctions?

    No, GSOC is an investigative agency only. Following a criminal investigation by GSOC, the DPP takes a decision based on the investigation file whether to prosecute or not. Following disciplinary investigations, the Garda Commissioner takes decisions on any appropriate sanctions or actions. Read More