Can I make a complaint about a GSOC staff member?


Yes. We have a complaints process, whereby complaints about our staff are handled in line with the Civil Service Code of Standards and Behaviour. This Code sets out the standards required by all civil servants, including GSOC staff.

GSOC is governed by the Civil Service Code of Standards and Behaviour.

Based on the above, GSOC has an established Complaints Process, through which complaints about GSOC staff are handled. As per the Code, the Complaints Process provides for the management of conduct of GSOC staff (including dealing with complaints about conduct of staff) to be undertaken by line managers, including disciplinary action if required.

In relation to the conduct of a Designated Officer in the context of a criminal investigation, the Minister for Justice and Equality has the power, under section 109 of the Garda Síochána Act 2005, to “request the Chief Justice to invite a judge to inquire into the conduct of a Designated Officer in performing functions under section 98 or 99….” The Act provides that “On completing the inquiry, the appointed judge shall report its results to the Minister who shall forward a copy of the report to the Ombudsman Commission for such action as it considers appropriate in the circumstances”.

  • Will GSOC send my complaint back to the Garda Síochána?

    If your complaint is dealt with by informal resolution or if it is a criminal matter, it will be dealt with by a GSOC officer. If it is about a possible breach of Garda discipline, then it will most likely be dealt with by a senior Garda officer on our behalf. Sometimes GSOC will decide to supervise these investigations. If we do not supervise and you are unhappy with the outcome, you are entitled to ask us to review how the investigation was undertaken by the Garda officer. Read More
  • What are my rights and obligations if a complaint is made against me?

    Your rights and obligations depend on the nature of the complaint and the way that it is investigated, or dealt with. Read More
  • What does GSOC do about false or misleading information?

    Section 110 of the Act provides for penalties by way of fine and/or imprisonment for any person who knowingly gives information that is false or misleading to the Garda Ombudsman. Where we believe that there is sufficient evidence that such an offence has been committed, we send a file to the DPP. Read More
  • Can GSOC get the Garda Síochána to return my property?

    No. If your property is part of a Garda investigation, it will be held until the investigation is complete. Then you must ask the Garda Síochána for it back directly. If you cannot get your property back at that stage, GSOC can look into whether any gardaí were in breach of discipline for not returning it. However, while this could result in disciplinary action against a garda, it is not guaranteed to get you your property back. Read More
  • Can GSOC investigate conduct of off-duty or retired gardaí?

    Sometimes. A complaint against a garda member can be admitted if it concerns conduct off-duty which would be likely to bring discredit on the Garda Síochána. Investigations following referral, or initiated in the public interest, can look into the conduct of off-duty gardaí. Read More
  • How is Informal Resolution done?

    It is a means of resolving situations more quickly and effectively and without the need for a formal investigation under the Discipline Regulations. Time taken to close these cases is about one-third of the time taken to close formal disciplinary investigations. Read More