Can I make a complaint about a GSOC staff member?


Yes. We have a complaints process, whereby complaints about our staff are handled in line with the Civil Service Code of Standards and Behaviour. This Code sets out the standards required by all civil servants, including GSOC staff.

GSOC is governed by the Civil Service Code of Standards and Behaviour.

Based on the above, GSOC has an established Complaints Process, through which complaints about GSOC staff are handled. As per the Code, the Complaints Process provides for the management of conduct of GSOC staff (including dealing with complaints about conduct of staff) to be undertaken by line managers, including disciplinary action if required.

In relation to the conduct of a Designated Officer in the context of a criminal investigation, the Minister for Justice and Equality has the power, under section 109 of the Garda Síochána Act 2005, to “request the Chief Justice to invite a judge to inquire into the conduct of a Designated Officer in performing functions under section 98 or 99….” The Act provides that “On completing the inquiry, the appointed judge shall report its results to the Minister who shall forward a copy of the report to the Ombudsman Commission for such action as it considers appropriate in the circumstances”.