Can I make a complaint about a GSOC staff member?


Yes. We have a complaints process, whereby complaints about our staff are handled in line with the Civil Service Code of Standards and Behaviour. This Code sets out the standards required by all civil servants, including GSOC staff.

GSOC is governed by the Civil Service Code of Standards and Behaviour.

Based on the above, GSOC has an established Complaints Process, through which complaints about GSOC staff are handled. As per the Code, the Complaints Process provides for the management of conduct of GSOC staff (including dealing with complaints about conduct of staff) to be undertaken by line managers, including disciplinary action if required.

In relation to the conduct of a Designated Officer in the context of a criminal investigation, the Minister for Justice and Equality has the power, under section 109 of the Garda Síochána Act 2005, to “request the Chief Justice to invite a judge to inquire into the conduct of a Designated Officer in performing functions under section 98 or 99….” The Act provides that “On completing the inquiry, the appointed judge shall report its results to the Minister who shall forward a copy of the report to the Ombudsman Commission for such action as it considers appropriate in the circumstances”.

  • Can GSOC have my car released?

    Cars can only be released on payment of the relevant fine. Depending on who issued the fine, there are different appeals processes in place to try to get your money back if you believe the fine was unjustified. Read More
  • How is Informal Resolution done?

    It is a means of resolving situations more quickly and effectively and without the need for a formal investigation under the Discipline Regulations. Time taken to close these cases is about one-third of the time taken to close formal disciplinary investigations. Read More
  • If a matter is referred to GSOC, does An Garda Síochána have no further involvement in its i

    Chapter 4 and Appendices A and B of the Protocols between the two organisations are about investigations that coincide. Where a referral is made to it by An Garda Síochána, GSOC has a responsibility to investigate the matter, and this may include investigation of civilian behaviour as well as garda behaviour. Read More
  • Can GSOC prosecute or impose penalties or sanctions?

    No, GSOC is an investigative agency only. Following a criminal investigation by GSOC, the DPP takes a decision based on the investigation file whether to prosecute or not. Following disciplinary investigations, the Garda Commissioner takes decisions on any appropriate sanctions or actions. Read More
  • Can I make a complaint to GSOC about garda misconduct myself?

    Under the Garda Síochána Act 2005, a Garda member cannot make a complaint about Garda behaviour in the same way that a member of the public can. However, under the Protected Disclosures Act 2014, gardaí and others working for the Garda Síochána may now confidentially disclose allegations of wrongdoings within the Garda Síochána, to a member of the Ombudsman Commission. Find out more by clicking on Protected Disclosures. Read More
  • Why am I told that an inadmissible complaint has been made against me and nothing more?

    If you receive a letter saying a complaint was made against you but was deemed inadmissible, this means that no action will be taken in relation to it by the Garda Ombudsman, that is, it will not be admitted for investigation. Read More