Mediation or Informal Resolution

The Garda Ombudsman may refer less serious complaints for resolution by informal means. It might be that your issue can be resolved without the need for a formal investigation.

Both parties must agree to mediation or informal resolution.
You can request a formal investigation at any stage during mediation
or informal resolution.

When an issue is resolved informally no record will be kept on the Garda member’s personnel file »click here for guidelines (pdf 1,1 MB)

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